Revenue Operations Manager Job at ZipRecruiter, San Francisco, CA

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  • ZipRecruiter
  • San Francisco, CA

Job Description

About Omni Omni democratizes data analysis, helping businesses make better decisions, faster. Built by the teams behind Looker and Stitch, Omni lets anyone use AI, spreadsheets, a point-and-click UI, or SQL to get the answers they need. And with Omni’s shared data model, everyone can trust that the answers are accurate. Headquartered in San Francisco, CA, Omni has $97 million in funding from top investors — including ICONIQ Growth, First Round, Redpoint, and Google Ventures. About The Role We are seeking a Revenue Operations Manager. In this role at our fast‑growing SaaS company, you’ll be the glue between Sales, Customer Success, Services, Finance, Marketing, and Product teams — ensuring each hand‑off, process, and system runs smoothly. You’ll report into RevOps and play a pivotal role on the GTM team, with significant ownership of post‑sales operations to drive retention, expansion, and customer health. What You Will Need Required: 3 – 5 years of experience at a venture backed SaaS company, management consulting, investment banking, venture capital, private equity, investment management, or similar Strong analytical skills: Excel and SQL Demonstrated ability to build processes and documentation from scratch Excellent communication and stakeholder‑management skills in fast‑paced environments Hands‑on experience with CRM administration and analytics (e.g. Salesforce, HubSpot) Experience with BI tools (e.g. Looker, Tableau, bonus points if you’ve worked with Omni) and data (SQL) Experience analyzing large datasets and building financial models Track record working in a high‑impact, cross‑functional GTM organization in high‑growth startups Comfort with ambiguity: able to ask the right questions, dig into data, and drive solutions independently Passion for scaling revenue, customer success and metrics‑driven decision‑making Direct experience with quote-to-cash process What You Will Do Drive accuracy across our sales funnel and forecasting operations through collaboration with sales and vertical leadership Assist with sales and financial planning, processes, and reporting Work in Salesforce and other systems/tools development to improve efficiency across global go-to-market teams Create dashboards and visualizations to provide organizational visibility of sales, customer, and financial KPIs Execute ad hoc tactical activities to ensure smooth day-to-day revenue operations Own key post‑sales KPIs of retention, expansion, and enablement Optimize the end‑to‑end post‑sales journey by designing and automating seamless hand‑offs and operational excellence for Customer Success, Services, and Partner teams. Additional Information Omni is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on any legally protected characteristics. We are dedicated to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. Omni values in-office collaboration to foster a strong company culture. This role will be hybrid in-person 2 days per week in our San Francisco office. The final compensation package will be determined based on various factors, including professional background, experience, and location. This role offers salary + benefits + equity. If you don’t meet all of the qualifications outlined above, that’s fine, we want you to apply anyway! If you have a passion for learning and are excited about what we are doing, then we want to hear from you. #J-18808-Ljbffr ZipRecruiter

Job Tags

Work at office, 2 days per week,

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